Refund Policy
At CircuitNest, we want you to be fully satisfied with your purchase. If something isn’t right, we’re here to help.
Returns
You may request a return within 30 days of receiving your order.
To be eligible for a return:
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The item must be unused and in the same condition you received it.
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It must be in the original packaging.
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Proof of purchase (receipt or order number) is required.
Non-Returnable Items
Some items are non-refundable, including:
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Gift cards
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Downloadable software or digital products
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Items marked as “Final Sale”
Refunds
Once your return is received and inspected, we’ll notify you of the approval or rejection of your refund.
If approved:
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Your refund will be processed to your original method of payment.
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Depending on your bank or card issuer, it may take 5–10 business days to appear.
Exchanges
We only replace items if they are defective or damaged.
If you need an exchange for the same item, contact us at support@circuitnest.com.
Shipping Costs
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Return shipping costs are the responsibility of the customer unless the item is defective or incorrect.
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Original shipping fees are non-refundable.
How to Start a Return
Email us at birenbarn@circuitnest.ca with:
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Your order number
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The item you want to return
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The reason for the return
We’ll send you instructions on how to proceed.
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